Tech support: What kind of computer do you have?
Female customer: A white one…
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Customer: Hi, this is Celine. I can’t get my diskette out.
Tech support: Have you tried pushing the Button?
Customer: Yes, sure, it’s really stuck.
Tech support: That doesn’t sound good; I’ll make a note.
Customer: No, wait a minute… I hadn’t inserted it yet… it’s still on my desk… sorry….
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Tech support: Click on the ‘my computer’ icon on to the left of the screen.
Customer: Your left or my left?
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Tech support: Good day. How may I help you?
Male customer: Hello… I can’t print.
Tech support: Would you click on “start” for me and…
Customer: Listen pal; don’t start getting technical on me! I’m not Bill Gates.
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Customer: Hi, good afternoon, this is Martha, I can’t print. Every time I try, it says ‘Can’t find printer’. I’ve even lifted the printer and placed it in front of the monitor, but the computer still says he can’t find it…
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Customer: I have problems printing in red…
Tech support: Do you have a color printer?
Customer: Aaaah………………..thank you.
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Tech support: What’s on your monitor now, ma’am?
Customer: A teddy bear my boyfriend bought for me at the 7-11.
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Customer: My keyboard is not working anymore.
Tech support: Are you sure it’s plugged into the computer?
Customer: No. I can’t get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back
Customer:! OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there’s another one here. Ah…that one does work…
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Tech support: Your password is the small letter “a” as in apple, a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?
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Customer: can’t get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I’m sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.
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Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That’s not an anti-virus program.
Customer: Oh, sorry…Internet Explorer.
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Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.
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Tech support: How may I help you?
Customer: I’m writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter ‘a’ in the address, but how do I get the circle around it?
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A woman customer called the Canon help desk with a problem with her printer.
Tech support: Are you running it under windows?
Customer: “No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine.”
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Tech support: “Okay Bob, let’s press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter “P” to bring up the Program Manager”
Customer: I don’t have a P.
Tech support: On your keyboard, Bob.
Customer: What do you mean?
Tech support: “P”…..on your keyboard, Bob.
Customer: I’M NOT GOING TO DO THAT!
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Tech Support: "How much free space do you have on your hard drive?
Customer: "Well, my wife likes to get up there on that Internet, and she downloaded ten hours of free space. Is that enough?"
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Overheard in a computer shop:
Customer: "I'd like a mouse mat, please."
Salesperson: "Certainly sir, we've got a large variety."
Customer: "But will they be compatible with my computer?"
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I once received a fax with a note on the bottom to fax the document back to the sender when I was finished with it, because he needed to keep it.===============
Customer: "Can you copy the Internet for me on this diskette?"===============
I work for a local ISP. Frequently we receive phone calls that go something like this:
Customer: "Hi. Is this the Internet?"
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Some people pay for their on-line services with checks made payable to "The Internet."===============
Customer: "So that'll get me connected to the Internet, right?"Tech Support: "Yeah."
Customer: "And that's the latest version of the Internet, right?"
Tech Support: "Uhh...uh...uh...yeah."
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The User's Prayer
Dear God,
Help me log on without fretting
Guide me as I'm interneting
Bless my downloading and uploading
Keep my browser from exploding.
May my website be protected
Let not my password be rejected
Keep my line connection clear......
and let tech support be always near!
Please keep all my programs alive,
and be sure to back up my hard drive!
And protect my puter from catching
......a virus and end up crashing!
Amen
===============
Computer Terms
486 - The average IQ needed to understand a PC.
State-of-the-art - Any computer you can't afford.
Obsolete - Any computer you own.
Microsecond - The time it takes for your state-of-the-art computer to become obsolete.
G3 - Apple's new Macs that make you say 'Gee, three times faster than the computer I bought for the same price a Microsecond ago.'
Syntax Error - Walking into a computer store and saying, 'Hi, I want to buy a computer and money is no object.'
Hard Drive - The sales technique employed by computer salesmen, esp. after a Syntax Error.
GUI - What your computer becomes after spilling your coffee on it. (pronounced 'gooey')
Keyboard - The standard way to generate computer errors.
Mouse - An advanced input device to make computer errors easier to generate.
Floppy - The state of your wallet after purchasing a computer.
Portable Computer - A device invented to force businessmen to work at home, on vacation, and on business trips.
Disk Crash - A typical computer response to any critical deadline.
Power User - Anyone who can format a disk from DOS.
System Update - A quick method of trashing ALL of your software.
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